Cardtronics Case Study: Emma’s Story

Business Administration Level 4 Cardtronics

Emma Nancarrow, National Account Manager at Cardtronics, based in Hatfield, recently completed the Level 4 Business Administration Apprenticeship with SR Apprenticeships and gained a distinction. SR Apprenticeships wanted to find out more about Emma’s experience and how it has assisted her within her role.

Challenging and Relevant Content

‘I thought the course was really relevant and extremely challenging from the start, with tutors and peers supporting each other throughout. I have been challenged more than I thought possible, in a way that has made me realise that I have so much more to offer and that we can all continue to learn and develop new skills.  It’s been demanding but I have learnt so much about business operations and practices at a much deeper level.  I am much more confident in presenting to my team, managers and other people and continue to grow in confidence in this area.

The apprenticeship was tailored to each of our unique needs meaning I could select certain components that suited and benefitted by role with Cardtronics – thus maximising the relevancy of the skills I was learning and developing.

The tutors were brilliant. Not only were they clearly experts, they understood our different learning styles and were great at getting the most from each of us – as individuals.

I loved being challenged as it made my understanding of various subjects much deeper and to be able to debate your opinions is always a benefit in business.

Day-to-day I have seen an increase in my confidence and understanding of reporting, coupled with a higher level of management. I would recommend the Level 4 to anyone wanting to take the next step in their careers.’

Perfect Partners

We also spoke to Samantha Williams, European HR Business Partner at Cardtronics, about how the programme has helped the business. Here is what she had to say:

“We have partnered with SR Apprenticeships for a while now and have always found them and their tutors to be engaging, relevant and challenging – which is exactly what our business and employees need.  We see an improvement in all those that participate and it definitely helps support our business growth and talent recognition programmes”.

Business Benefits

Most businesses cannot afford for managers to take long periods of time away from the business.  The programmes from SR Apprenticeships are flexible and are able to fit around a busy role, making it easier for companies to invest in the learning and development of staff.

Nick Colquitt, SR Apprenticeships, Commercial Director said “Cardtronics are very forward thinking and understand the importance of staff development and the real business benefits and rewards that investing in employees can bring. Samantha has been a pleasure to work with and her desire to create programmes that benefit both the individual and the business is fantastic to see. We look forward to continuing to work with Samantha and the team at Cardtronics”.

Inspired? If you are inspired by Emma’s story, then contact us at SR Apprenticeships to start your journey.